At Ebajee, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.
These cards cover the most important privacy commitments Ebajee makes to every player. The full policy is below — please read it before using the platform.
Ebajee does not collect data for the sake of it. We ask for your name, contact details, date of birth, and payment information because we need them to run your account, process your transactions, and verify your identity. Nothing more is collected without a clear reason tied to your use of the platform.
Your personal information is never sold, rented, or traded to third-party advertisers or data brokers. Ebajee shares data only with the service providers that help us operate the platform — payment processors, identity verification services, and fraud prevention systems — and only to the extent necessary for those specific purposes.
All data transmitted between your device and Ebajee's servers is protected by TLS encryption. Payment details are handled through PCI-DSS compliant processors and are never stored in plain text on Ebajee's systems. Your account password is hashed and salted — even Ebajee staff cannot see it.
You have the right to access, correct, export, or delete your personal data at any time. Submit a request to [email protected] and our team will respond within 30 days. Closing your account does not automatically delete your data — you need to make a separate deletion request if that is what you want.
Ebajee retains your personal data for as long as your account is active and for a period after closure as required by financial regulations and anti-money laundering obligations. Transaction records are typically retained for five years. Once the retention period expires, your data is securely deleted or anonymised.
In the unlikely event of a data breach that affects your personal information, Ebajee will notify you promptly via the email address registered on your account. We will explain what happened, what data was involved, and what steps we are taking to address it. We do not hide security incidents from our players.
This Privacy Policy describes how Ebajee ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the Ebajee website and mobile app. By registering an account or using any part of the Ebajee platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here.
Ebajee takes data privacy seriously. We are committed to handling your personal information with care, transparency, and respect. This policy is written in plain language so that every player — regardless of technical background — can understand exactly what happens to their data on Ebajee.
Ebajee collects personal data in the following categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration & verification |
| Contact Data | Email address, phone number | Registration |
| Payment Data | bKash/Nagad/Rocket account number, transaction IDs | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Usage Data | Games played, bets placed, session duration, pages visited | During platform use |
| Communications Data | Live chat transcripts, support emails, feedback | When you contact us |
| Verification Documents | Copies of national ID, passport, or driving licence | KYC verification |
Ebajee does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information unless specifically required by law or responsible gaming obligations.
Ebajee uses your personal data for the following purposes:
Ebajee does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:
Ebajee implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While Ebajee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
Ebajee retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | AML & regulatory compliance |
| Transaction records | 5 years after transaction date | Financial regulations |
| Verification documents | 5 years after account closure | KYC obligations |
| Support communications | 2 years after last contact | Dispute resolution |
| Technical & usage data | 13 months from collection | Analytics & fraud prevention |
| Marketing preferences | Until opt-out or account deletion | Consent management |
Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
As an Ebajee player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Request a copy of all personal data Ebajee holds about you.
Ask us to correct any inaccurate or incomplete data on your account.
Request deletion of your personal data, subject to legal retention obligations.
Ask us to limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing of your data for marketing or profiling purposes.
Ebajee uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit a website. Here is how Ebajee uses them:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Ebajee platform. For full details on the cookies we use, contact [email protected].
Ebajee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the Ebajee platform.
If Ebajee discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposits will be returned to the payment source. If you believe a minor has registered on Ebajee, please contact us immediately at [email protected].
The Ebajee platform may contain links to third-party websites or services, for example payment provider portals or responsible gaming support organisations. Ebajee is not responsible for the privacy practices of any third-party website. Once you leave the Ebajee platform by following an external link, this Privacy Policy no longer applies. We encourage you to read the privacy policy of any third-party site you visit.
Ebajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that affect how we use your personal data, Ebajee will notify registered players via email before the changes take effect. Your continued use of the Ebajee platform after a policy update constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the Ebajee privacy team:
Ebajee combines industry-leading data security with the best online gaming experience in Bangladesh. Register in under two minutes, deposit instantly via bKash or Nagad, and play with complete confidence.
Privacy questions? Email us at [email protected]